Privacy Policy
Effective Date: July 20, 2025
At Legion India, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and safeguard the information you provide when you visit our website or use our Passport, Visa, OCI, FRRO, and travel documentation assistance services.
By accessing or using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
1. About Legion India
Legion India is a travel documentation assistance company providing professional guidance and administrative support for:
- Passport Services
- Visa Services
- OCI Services
- FRRO Services
- Indian Visa Assistance
- Travel Documentation Support
We assist individuals, families, students, professionals, and businesses by helping them prepare documentation, understand application procedures, and navigate travel documentation processes. Final approval, rejection, or issuance of any passport, visa, OCI card, or FRRO service remains solely at the discretion of the relevant Government authorities.
2. Information We Collect
Depending on the services you request, we may collect the following information.
Personal Information
We may collect:
- Full Name
- Email Address
- Mobile Number
- Residential Address
- Date of Birth
- Passport details (where applicable)
- Travel information
- Identity documents voluntarily submitted
- Information provided through enquiry forms or appointment requests
Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Access
- Referral Source
- Website Usage Data
3. How We Use Your Information
We use the information collected to:
- Respond to enquiries.
- Provide Passport, Visa, OCI, and FRRO assistance.
- Schedule appointments and consultations.
- Review supporting documentation.
- Communicate regarding requested services.
- Improve our website and customer experience.
- Maintain internal business records.
- Comply with applicable legal and regulatory obligations.
- Detect and prevent fraudulent or unauthorized activities.
We collect only the information reasonably necessary to provide our services effectively.
4. Sharing of Information
Legion India does not sell, rent, or trade your personal information.
Your information may be shared only when necessary with:
- Government authorities where required.
- Passport and visa processing authorities.
- Technology providers supporting our website and appointment systems.
- Payment service providers (where applicable).
- Legal or regulatory authorities when required by law.
All third-party service providers are expected to handle personal information responsibly and securely.
5. Data Security
We implement appropriate administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
These measures include secure website connections, controlled access to information, and regular system updates.
Although we take reasonable precautions to safeguard your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide requested services.
- Maintain business records.
- Comply with legal obligations.
- Resolve disputes.
- Meet regulatory requirements.
Information that is no longer required is securely deleted or anonymized where appropriate.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality.
- Remember user preferences.
- Analyze website traffic.
- Enhance user experience.
- Measure website performance.
You may disable cookies through your browser settings; however, certain website features may not function properly.
8. Third-Party Services
Our website may use or integrate third-party services, including:
- Google Analytics
- Google Maps
- Google Business Profile
- Social Media Platforms
- Appointment Booking Systems
- Email Communication Services
These third-party platforms operate under their own privacy policies. Legion India is not responsible for their privacy practices.
9. Appointment Booking
If you use our online appointment booking system, we may collect:
- Preferred appointment date and time
- Selected service
- Contact details
- Additional information voluntarily provided by you
This information is used solely to schedule, manage, and communicate regarding your appointment.
10. Document Handling
Certain services require applicants to provide supporting documents.
Documents submitted to Legion India are used exclusively for providing the requested assistance and are handled with appropriate confidentiality.
Applicants are responsible for ensuring that all submitted information is accurate, complete, and authentic.
11. Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of personal information where legally permitted.
- Withdraw consent where applicable.
- Contact us regarding privacy-related concerns.
Requests will be reviewed and handled in accordance with applicable legal requirements.
12. Children’s Privacy
Our website is not intended for independent use by individuals under the age of 18.
Where services involve minor passport applications or similar matters, information is collected only through or with the involvement of a parent or legal guardian.
13. External Links
Our website may contain links to third-party websites for your convenience.
Legion India is not responsible for the content, privacy practices, or security of external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.
14. Changes to This Privacy Policy
Legion India may update this Privacy Policy from time to time to reflect changes in applicable laws, technology, business operations, or our services.
Any updates will be published on this page along with the revised effective date. We encourage users to review this Privacy Policy periodically.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way Legion India handles your personal information, please contact us.
Legion India
Website: www.legionindia.com
Email: info@legionindia.com
Phone: +91 97411 53626
Office Address: Bangalore, Karnataka, India
Our team will make reasonable efforts to respond to your enquiry as promptly as possible.
Disclaimer
Legion India is an independent travel documentation assistance company. We are not a government agency and do not issue passports, visas, OCI cards, or FRRO approvals.
We provide documentation guidance, application support, appointment assistance, and administrative services only. All decisions regarding passport issuance, visa approvals, OCI applications, FRRO services, and related immigration matters are made solely by the respective Government authorities in accordance with applicable laws and regulations.
While we strive to provide accurate and up-to-date information, Legion India does not guarantee application approval, processing times, or outcomes. Government policies, documentation requirements, eligibility criteria, and official fees may change without prior notice.